On the news just now, was a piece about a little girl with cancer. She needs to go to New York for an operation that will improve her chances of survival.

At the end of the story, they posted up a website address, and I can only surmise that the response was overwhelming. When I tried to access the site to donate some money, the web server that hosts the site, (http://www.sophie-appeal.org,

An update to this.

I tracked down the guy who hosts sophie-appeal.org and spoke to him on the phone. He didn't know that the site was about to get this amount of publicity and therefore, he wasn't in a position to make provisions for it.

He's obviously sorted something out, because the site is now back up. (Thank you that man!)

But the issue of giving money to this little girl has not been fixed.

To donate to Sophie from sophie-appeal.org, I clicked a link that took me to http://www.justgiving.com.

After making me jump through a few hoops, on clicking to submit my donation, I received the error that I've noted below.

Two hours later (almost) and I've still not been able to give this little girl some money. There is a lesson to be learned here.

I've given up for now. I'll try again tomorrow.

Regards,

Sonny

 

We're really sorry − there's a temporary problem.

If you were trying to donate and had not yet reached the final step in the donation process (where you click to confirm your donation after entering your card and address details) you can rest assured that your donation has not been processed and your card will not have been charged. Please do try donating again after an hour or so.

If you had reached the final step in the donation process and want to check if your donation has gone through, please contact our helpdesk at help@justgiving.com You’ll get a message from us to confirm we’ve received your email. We’re a bit busier than normal at the moment, so please bear with us and we will get back to you personally.

You can find answers to frequently asked questions in our help section at: www.justgiving.com/help

− The JustGiving Team

 

Thanks for the warning. I've just used the site successfully! I hope they can raise the money.

Feel compelled to help this little girl, but am finding it ever more frustrating that the website cannot cope. Have been trying since this morning, keep getting 'this program cannot display the webpage' on all links that I'm trying!!!!

The public want to help!

 Please let us, NOW.

 

Oh! I didn't use the site the way it's been described here - I copied and pasted the details into my internet banking and made the payment that way. Would that help at all?

Hi can anbody tell me when this money needs to be raised for , as i want to do a big fundraiser but obviously needf some time.Thanks x

KEEP TRYING DON'T GIVE UP! I have spent the last hour trying over & over again every 5 or 10 minutes and l have just been able to make my donation.

My son was diagnosed with this cancer unfortunately he was only 11 week old and wasn't strong enough to cope with the high dose chemo . I just want to wish sophie all the luck in the world and will  pray she gets this money so keep donating. xxxx

Have you managed to donate yet as I too have been trying since last night and am now getting the message 'this account has been suspended' ?? It seems a shame that people are having so much trouble when time is of the essence. Can anyone shed any light on this?

i have also tried to donate but wont give up!.  I do find it frustrating that they could get the money in a second if some celebs put there hands in there pockets. i guess handbags and fancy things are more important than a little girls life. SHAME ON YOU!!!!!!!

11 DAYS !!!!!!!!

So Sorry.x

I have just seen this heart breaking storry. As a mother of a sick little girl my self my heart breaks. Although i have very little funds myself i know i must help this little one. We should all take a look around us and think what can we do without?, is it more important to the world than this one litttle girl?. please lets just for once show as a natation our compashion and give what we can to help sophie and her parents.   if like others you are trying to donate and having no luck we need to all register here and ask those more powerful than us to set up some kind of line or site so we can give, as im affraid this one site has now crashed and thousands of us want to help but are at a loss. LETS KEEP TRYING sophie needs our help. 

So sorry Nicolakye to hear you had to go through it as well with your 11 week old son. Take care.xx

Hi neagle1

I totally agaree with you.